Sr. Manager of Operations – Aftermarket Parts & Services
Industry Segment: Industrial Machinery / Pulp & Paper
We are seeking a Senior Manager of Operations who can lead our clients mechanical service center in Northern Louisiana, which is made up of approximately 100 employees and performs reconditioning services for large papermaking machinery parts. This position is responsible for achieving the safety, quality, efficiency, and profitability targets of the facility. The person in this position will also manage the site leadership team to ensure the development and execution of a clear strategy for achieving those goals.
Location: Northern Louisiana
Responsibilities:
- Ensures all site employees are focused and measured on fulfilling our strategy, goals and commitments with a special emphasis on safety, quality and financial performance.
- Engages site employees to ensure everyone understands the business objectives, the status of the objectives and how individual performance impacts the objectives.
- Works with sales and product management regularly to fully understand the customer’s needs regarding quality to consistently achieve desired results.
- Initiates solutions to address gaps in safety, quality and financial performance.
- Communicates and collaborates routinely to update on business results and performance levels both collectively in groups and individually with the leadership team.
- Promotes a high performance, collaborative, professional, and inclusive work culture where creativity and standardized systems are harmonized to create consistent results with an element of continuous improvement regarding safety, quality and financial performance.
- Ensures high levels of performance through operations and employees. Understands the critical aspects of the operation and how to optimize them in a timely and comprehensive manner.
- Recognizes and integrates AI tools and low-code technologies, including MS Copilot, MS Power Automate, and other AI frameworks, into workflows to enhance efficiency and decision-making.
- Creates an environment where all employees are rewarded for excellent performance and corrective actions are developed for performance deficiencies.
Qualifications:
- At least 5 years of leadership experience and 1 year of operations management required.
- Bachelor’s degree with technical or business major required.
- Experience in the Pulp & Paper industry is desirable, but not required.
- Must be well versed in operational excellence, lean manufacturing and continuous improvement.
- Familiarity with AI and low-code technologies is preferred – Knowledge of AI frameworks and tools, including MS Copilot, Power Apps, or MS Forms or similar.
- Proficient in MRP/ERP systems and data analytics programs, including JD Edwards, Power BI, and Pyramid BI. Capable of running queries to extract data and compile information for data-driven business decisions.
- Strong coaching, developing, mentoring and leadership skills required.
- Experienced problem solver with project management skills.
- Must be customer focused with strong communication skills.
- Strong attention to detail with interpersonal and people management skills.
Travel Required: Occasional (Domestic and International)
Relocation Allowance: Yes
Benefits:
- Medical
- Dental
- Vision
- 401k with company match
- Tuition Reimbursement
- Flexibility with Work/Life Balance
This entry was posted in . Bookmark the
permalink. Follow any comments here with the
RSS feed for this post. Both comments and trackbacks are currently closed.
- wpcf-industry-segment: Industrial Machinery / Pulp & Paper
- wpcf-location: Northern Louisiana
- wpcf-responsibilities: <ul>
<li>Ensures all site employees are focused and measured on fulfilling our strategy, goals and commitments with a special emphasis on safety, quality and financial performance.</li>
<li>Engages site employees to ensure everyone understands the business objectives, the status of the objectives and how individual performance impacts the objectives.</li>
<li>Works with sales and product management regularly to fully understand the customer’s needs regarding quality to consistently achieve desired results.</li>
<li>Initiates solutions to address gaps in safety, quality and financial performance.</li>
<li>Communicates and collaborates routinely to update on business results and performance levels both collectively in groups and individually with the leadership team.</li>
<li>Promotes a high performance, collaborative, professional, and inclusive work culture where creativity and standardized systems are harmonized to create consistent results with an element of continuous improvement regarding safety, quality and financial performance.</li>
<li>Ensures high levels of performance through operations and employees. Understands the critical aspects of the operation and how to optimize them in a timely and comprehensive manner.</li>
<li>Recognizes and integrates AI tools and low-code technologies, including MS Copilot, MS Power Automate, and other AI frameworks, into workflows to enhance efficiency and decision-making.</li>
<li>Creates an environment where all employees are rewarded for excellent performance and corrective actions are developed for performance deficiencies.</li>
</ul>
- wpcf-qualifications: <ul>
<li>At least 5 years of leadership experience and 1 year of operations management required.</li>
<li>Bachelor’s degree with technical or business major required.</li>
<li>Experience in the Pulp & Paper industry is desirable, but not required.</li>
<li>Must be well versed in operational excellence, lean manufacturing and continuous improvement.</li>
<li>Familiarity with AI and low-code technologies is preferred - Knowledge of AI frameworks and tools, including MS Copilot, Power Apps, or MS Forms or similar.</li>
<li>Proficient in MRP/ERP systems and data analytics programs, including JD Edwards, Power BI, and Pyramid BI. Capable of running queries to extract data and compile information for data-driven business decisions.</li>
<li>Strong coaching, developing, mentoring and leadership skills required.</li>
<li>Experienced problem solver with project management skills.</li>
<li>Must be customer focused with strong communication skills.</li>
<li>Strong attention to detail with interpersonal and people management skills.</li>
</ul>
- wpcf-travel: Occasional (Domestic and International)
- wpcf-relocation: 1
- wpcf-benefits: <ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401k with company match</li>
<li>Tuition Reimbursement</li>
<li>Flexibility with Work/Life Balance</li>
</ul>
